Operations AI Transformation Engineer - ServiceNow
HearstDallas, Texas, United States
Posted December 24, 2025
Full Time
About the Company
Homecare Homebase is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States.
Job Description
As an AI Transformation Engineer - ServiceNow, you will play a key role in enabling automation and AI-driven capabilities across the organization. You will design, build, and operate the internal agentic AI platform, implement and maintain MCP servers and clients, and expose and catalog enterprise tools via MCP.
Requirements
- 3+ years ServiceNow development experience
- Practical experience building or operating MCP clients/servers or analogous tool frameworks
- Ability to design JSON Schemas for tool inputs/outputs
- Strong API integration skills (REST, OAuth, webhooks)
- Secure secrets/config management
- Working knowledge of ServiceNow AI Control Tower concepts
- Proficiency in AI prompt engineering for code, application, and portal development
- Advanced abilities with one or more programming languages (e.g., TypeScript/Node.js, Python)
- Knowledge of ServiceNow Fluent and SDK is a plus
- Excellent communication and collaboration skills
Benefits
- Competitive pay
- Robust benefits
- Professional development opportunities
- Meaningful work
- Leaders who care
- Flexibility
- A company that gives back
