Operations AI Transformation Engineer - ServiceNow
Homecare HomebaseDallas, Texas, United States
Posted December 24, 2025
Full Time
About the Company
Homecare Homebase is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States.
Job Description
The Operations AI Transformation Engineer - ServiceNow will enable automation and AI-driven capabilities across the organization, working closely with the ServiceNow Architect. The role involves designing and implementing intelligent workflows, agentic AI integrations, and automated experiences across APIs, portals, and platforms.
Requirements
- 3+ years ServiceNow development experience
- Hands-on work with Integration Hub / Flow Designer / Automation Engine/ Workflow Data Fabric
- Service Catalog best practices
- Service Graph Connectors, such as Ansible
- Practical experience building or operating MCP (Model Context Protocol) clients/servers or analogous tool frameworks
- Ability to design JSON Schemas for tool inputs/outputs
- Strong API integration skills (REST, OAuth, webhooks), and secure secrets/config management
- Working knowledge of ServiceNow AI Control Tower concepts
- Proficiency in AI prompt engineering for code, application, and portal development
- Advanced abilities with one or more programming languages, aside from JavaScript
- Excellent communication and collaboration skills
- Three or more ServiceNow UI Builder or integration projects
Benefits
- Competitive pay
- Robust benefits
- Professional development opportunities
