Operations AI Transformation Engineer - ServiceNow
HearstDallas, Texas, United States
Posted December 24, 2025
Full Time
About the Company
Homecare Homebase is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States.
Job Description
We are hiring an Operations AI Transformation Engineer - ServiceNow to enable automation and AI-driven capabilities across the organization. This role will design and implement intelligent workflows, agentic AI integrations, and automated experiences across APIs, portals, and platforms.
Requirements
- 3+ years ServiceNow development experience
- Practical experience building or operating MCP clients/servers or analogous tool frameworks
- Ability to design JSON Schemas for tool inputs/outputs
- Strong API integration skills (REST, OAuth, webhooks)
- Secure secrets/config management
- Working knowledge of ServiceNow AI Control Tower concepts
- Proficiency in AI prompt engineering
- Advanced abilities with one or more programming languages
- Excellent communication and collaboration skills
Benefits
- Competitive pay
- Robust benefits
- Professional development opportunities
- Meaningful work
- Leaders who care
- Flexibility
- A company that gives back
