Customer Insights Director

We are the UK’s leading premium publisher, home to iconic and influential media brands. Our workplace is built on collaboration, creativity, and trust. We champion bold ideas, embrace innovation, and continually evolve to meet the moment. We are looking for a Customer Insights Director to lead insight generation and delivery across marketing, editorial, product, strategy, partnerships, new business development, and commercial/advertising at Hearst UK.

Requirements

• Expert analytical thinker with strong curiosity
• Deep general market research experience with advanced methodology and project expertise
• Meticulous attention to detail
• Experience of working with survey platforms
• Experience of undertaking qualitative work
• Communication & Storytelling
• Business & Strategic Acumen
• People & Collaboration Skills
• Personal Attributes

Benefits

• Generous Workplace Pension
• Income Protection
• Life Assurance
• Season Ticket Loan
• Salary Finance tools
• Financial Wellbeing sessions
• Home Tech benefits to spread costs
• Major discounts across London
• Everyday savings via the HAPI at Hearst app