Customer Success Manager

Heidi is a healthcare technology company on a mission to halve the time it takes to deliver world-class care. As a Customer Success Manager, you'll own the end-to-end customer experience, helping clinicians adopt and love Heidi. The company is growing rapidly and offers a competitive salary, commission potential, and a range of benefits.

Requirements

• 2-4+ years in a customer success role at a SaaS company
• Exceptional communication and collaboration skills
• Highly organised and able to manage multiple projects
• Self-starter with a bias for action
• Experience in healthcare or familiar with clinical workflows (desirable)

Benefits

• Generous PTO
• Wellness days
• £500 personal development budget
• Equity (shares in the company)
• Highly competitive base salary with uncapped commission potential