Corporate Human Resources Manager

We are seeking a Corporate Human Resources Manager who thrives in a hospitality environment and leads with a strong service heart. This role serves as a visible, hands-on partner to operational leaders, the Corporate Director of Human Resources, and team members across the organization.

Requirements

• Serve as a trusted advisor to managers and employees on employee relations matters.
• Support performance management processes, coaching leaders on feedback, discipline, and development.
• Investigate and resolve employee concerns in a fair, timely, and legally compliant manner.
• Maintain accurate employee records in HRIS systems.
• Ensure compliance with federal, state, and local employment laws (FLSA, FMLA, ADA, ACA, EEO, etc.).
• Develop, maintain, and communicate HR policies and procedures.
• Support audits, reporting, and regulatory filings as required.
• Support leadership development, training programs, and succession planning.
• Promote employee engagement, recognition, and retention initiatives.
• Partner with senior leadership, fellow Corporate HR Managers & the Corporate Director of HR to align HR strategies with organizational objectives.
• Provide guidance on workforce planning, organizational design, and change management.
• Supports compensation and benefits processes, including merit and bonus cycles, benchmarking, internal equity, and vendor coordination.
• Analyze HR metrics and trends to inform decision-making and continuous improvement.
• Travel regularly by automobile to multiple Heritage properties throughout the State of New Mexico to support HR operations, employee relations, training, compliance, and leadership initiatives.
• Maintain a high level of positive and professional approach with employees, coworkers, and guests.
• Work closely with management and employees across the portfolio to improve work relationships, build morale, and increase productivity and retention.
• Assist team building activities and morale building projects for the company.
• Always maintain confidentiality of Human Resources information.
• Performs other related duties as assigned.

Benefits

• Competitive pay
• Comprehensive benefits
• 25% match for 401k
• Generous employee discounts across Heritage Hotels, restaurants, spa and retail!
• Free employee parking