We are seeking a Corporate Human Resources Manager who thrives in a hospitality environment and leads with a strong service heart. This role serves as a visible, hands-on partner to operational leaders, the Corporate Director of Human Resources, and team members across the organization.
Requirements
- Serve as a trusted advisor to managers and employees on employee relations matters.
- Support performance management processes, coaching leaders on feedback, discipline, and development.
- Investigate and resolve employee concerns in a fair, timely, and legally compliant manner.
- Maintain accurate employee records in HRIS systems.
- Ensure compliance with federal, state, and local employment laws (FLSA, FMLA, ADA, ACA, EEO, etc.).
- Develop, maintain, and communicate HR policies and procedures.
- Support audits, reporting, and regulatory filings as required.
- Support leadership development, training programs, and succession planning.
- Promote employee engagement, recognition, and retention initiatives.
- Partner with senior leadership, fellow Corporate HR Managers & the Corporate Director of HR to align HR strategies with organizational objectives.
- Provide guidance on workforce planning, organizational design, and change management.
- Supports compensation and benefits processes, including merit and bonus cycles, benchmarking, internal equity, and vendor coordination.
- Analyze HR metrics and trends to inform decision-making and continuous improvement.
- Travel regularly by automobile to multiple Heritage properties throughout the State of New Mexico to support HR operations, employee relations, training, compliance, and leadership initiatives.
- Maintain a high level of positive and professional approach with employees, coworkers, and guests.
- Work closely with management and employees across the portfolio to improve work relationships, build morale, and increase productivity and retention.
- Assist team building activities and morale building projects for the company.
- Always maintain confidentiality of Human Resources information.
- Performs other related duties as assigned.
Benefits
- Competitive pay
- Comprehensive benefits
- 25% match for 401k
- Generous employee discounts across Heritage Hotels, restaurants, spa and retail!
- Free employee parking