Deployment Specialists

We are seeking high-output, technically-minded problem solvers to lead customer trials and deployments. You'll be on the front lines of onboarding customers and ensuring they have a smooth go-live experience.

Requirements

• supporting new customer onboarding
• resolving live issues
• collaborating closely with engineering to improve our platform
• defining success criteria
• managing the trial process
• converting trials to paying customers
• coordinating and implementing deployments
• defining and detailing customer requirements
• configuring our product to meet customer needs
• testing and validating customer deployments
• refining internal workflows
• surfacing recurring issues or feature gaps

Benefits

• competitive compensation
• equity
• based full-time, and in-person in our NYC office
• occasional travel to customers and company retreats
• top-of-the-line equipment
• competitive benefits package
• health, dental, vision with partial coverage for dependents
• 401K
• uncapped PTO
• parental leave
• free mental health support
• weekly company lunches