Technical Account Manager

Technical Account Manager role at HPE Operations in Bangalore, Karnataka, India. The role involves creating account support plans, supporting proactive deliverables, and managing operational profiles. Requires a Bachelor's or Master's degree in Computer Science or equivalent, and 3-4 years of support experience. The job offers health and wellbeing benefits, personal and professional development opportunities, and unconditional inclusion.

Requirements

• Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
• Minimum 3 to 4 Years of support experience
• Product and Solutions: Simple Components, Complex Solutions, Product Bundles/Reference Architectures, Product Solutions Appliances
• Portfolio Knowledge: Complete Care, GreenLake, Lifecycle event services, Datacenter Care building blocks, TS Support Credits
• Account Management: Business Acumen, Effective interactions, Planning and organizing, Tools and process
• Professional Skills: Understanding MC/DC and Proactive Customers (CCM2), Influencing MC/DC and Proactive Customers (CCM3) – Optional, Service management – ITIL Foundation

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion