Field Administration - Guest Reception Represenative
Hilton Grand VacationsMyrtle Beach, South Carolina, United States
Posted March 21, 2023
Full Time
About the Company
Bluegreen Vacations Corporation is a company that values diversity and inclusion, and provides equal employment opportunities for all candidates and team members.
Job Description
The Guest Reception Representative will greet guests in a friendly and timely manner, follow processes outlined in the Guest Training Manual SOP, and maintain a positive working relationship with Sales, Marketing, and Admin.
Requirements
- Greet all guests in a warm and professional manner
- Understand and follow all processes as outlined in the Guest Training Manual SOP
- Maintain a positive working relationship with Sales, Marketing, and Admin
- Distribute and collect Guest Registration Forms
- Accurately assign guests to a Sales Representative in the order they arrive
- Ensure all information is updated in Concierge from the guest registration within a timely fashion
- Answer all incoming calls, research customer issues, and escalate to a manager/supervisor as needed
Benefits
- Paid vacation
- Sick time
- Paid time off
- COVID-19 vaccine paid time off
