The Assistant Manager Stewarding oversees and directs all aspects of stewarding operations, ensuring quality standards of cleanliness, hygiene, and sanitation are maintained at all times. The role involves guiding stewards, overseeing cleanliness standards, controlling costs, and implementing cleaning programs.
Requirements
- Focus on customer service
- Resolve issues and effectively communicate with customers and colleagues
- Guide Steward Supervisors and Stewards in their jobs
- Oversee the cleanliness standards for kitchen areas, banquet rooms, equipment, and utensils
- Implement the cleaning program as scheduled and monitor its results
- Assist the Stewards during operations
- Handle and maintain kitchen and cleaning equipment
- Maintain stock for cleaning supplies and chemicals
- Assign tasks to the stewarding team
- Maintain and update the Steward Operating Manual
- Report accidents and incidents
- Conduct and prepare the monthly operating equipment inventory
- Monitor operating equipment and report breakage or loss
- Coordinate with the Engineering department for preventive maintenance
- Inspect stewarding supplies and equipment received
- Check sanitation standards in the kitchen, canteen, and storerooms
- Update and review cleaning products and purchase specifications
- Direct and check setups for buffets in the outlet and banquet functions
- Monitor daily, weekly, and monthly banquet functions and activities
- Acquire equipment for big functions and events
- Maintain the sanitation level of the garbage room
- Coordinate with Finance and Security for disposal sales
- Seek feedback from customers and team members
- Assist on duty in the Restaurant & Bars during busy days or special events
- Assess team members' performance against departmental standards
- Describe, assign, and delegate duties and authority for the operation of the Stewarding Team
- Plan ahead and ensure adequate resources are available
- Coordinate with Engineering and Housekeeping departments
- Ensure handovers and briefings are carried out
- Establish good communication with the Kitchen team
- Keep the team up to date about departmental activities and special events
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- 401(k) matching
- Paid time off
- Vacation days
- Sick leave
- Holiday pay
