Guest Relations Supervisor
HiltonIstanbul, Turkey
Posted April 6, 2026
Full Time
About the Company
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Job Description
As Guest Relations Supervisor, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. You will meet, greet and direct Guests who enter the lobby area, serve as the main point of contact for VIP Guests, and ensure hotel departments are fully briefed on their requirements.
Requirements
- An ability to listen and respond to demanding Guest needs
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Commitment to delivering a high level of customer service
- Flexibility to respond to a variety of different work situations
