Guest Services Agent

We are seeking Guest Services Agents to provide great guest service, team work, and attention to detail. The role involves check-in and check-out processes, porter duties, and assisting in other areas of the hotel. The successful candidate will need to be flexible to work various shifts, including weekends and public holidays.

Requirements

• Confident, well motivated, enthusiastic and determined
• Takes pride in work and has exceptional attention to detail
• Flexible and adaptable in approach
• Ability to prioritise, work to deadlines and remain composed under pressure
• Work to a high standard, accurate and organised
• Approachable and flexible & a team player
• Committed to continuing professional development
• A full drivers licence
• NZQF level 2 or 3 (ANZSCO Skill Level 4)
• OR least one year of relevant experience may substitute for the formal qualifications listed above

Benefits

• Life-cover
• Outstanding health and wellbeing programs
• Discounts on hotels, restaurants, bars and spas across our network
• Free onsite car parking
• Meals are provided on shift
• Excellent reward & recognition events
• Long service and anniversary program
• Staff, Friends and Family rates within our network
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own digital learning Academy