Customer Success Executive
Hippocratic AIOhio, United States
Posted May 21, 2026
Full Time
About the Company
Hippocratic AI is the leading generative AI company in healthcare, creating a system with over 99.9% accuracy that can have safe, autonomous, clinical conversations with patients.
Job Description
Hippocratic AI is seeking a Customer Success Executive with health systems experience to serve as an embedded partner within client healthcare systems.
Requirements
- 5+ years of health systems experience, including customer success, account management, or project management.
- Experience leading complex, onsite implementations in clinical or operational healthcare environments.
- Exceptional relationship-building skills across an organization, from front-line staff to executives.
- Strong understanding of the healthcare industry, specifically clinical workflows and healthcare regulatory requirements.
- Experience working with cross-functional teams in a fast-paced startup environment.
- Strong project management skills with the ability to manage multiple workstreams onsite.
- Comfortable operating autonomously in a client-embedded role.
- Ability to satisfy client-specific credentialing requirements, including drug screening and proof of required vaccinations or immunizations, as mandated by the healthcare facilities where you will be deployed.