Customer Success Executive (Cleveland, OH)
Hippocratic AICleveland, Ohio, United States
Posted April 24, 2026
Full Time
About the Company
Hippocratic AI is the leading generative AI company in healthcare, building a system with over 99.9% accuracy to transform patient outcomes at a global scale.
Job Description
Hippocratic AI is seeking a Customer Success Executive with health systems experience to serve as an embedded partner within client healthcare systems, driving outcomes through regular onsite collaboration, and owning post-sale execution to ensure measurable outcomes, strong adoption, and durable change in real-world clinical environments.
Requirements
- 5+ years of health systems experience
- Experience leading complex, onsite implementations in clinical or operational healthcare environments
- Exceptional relationship-building skills across an organization
- Strong understanding of the healthcare industry, specifically clinical workflows and healthcare regulatory requirements
- Experience working with cross-functional teams in a fast-paced startup environment
- Strong project management skills with the ability to manage multiple workstreams onsite
- Comfortable operating autonomously in a client-embedded role
Benefits
- 401k Matching
- Retirement Plan