Quality Assurance Manager (SDQ)
Hire Horatio CXSanto Domingo, Distrito Nacional, Dominican Republic
Posted March 25, 2026
Full Time
About the Company
Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked.
Job Description
The Quality Assurance Manager owns the design, execution, and evolution of the quality framework. This role acts as the primary bridge between internal operations and the client's quality expectations. You will lead a team of specialists to ensure performance remains high, while directly managing the relationship with client POCs to align on standards, calibration, and long-term quality strategy.
Requirements
- Client Partnership
- Framework Development
- Team Leadership
- Data Synthesis
- Operational Calibration
- Process Auditing
Benefits
- Insurance under ARS Humano Royal Plan
- Free snacks every day
- Free catered lunch every day
- Free catered dinner (for those on night shifts)
- Door-to-door transportation after 9:00 PM
- Happy hour on Fridays
- Holiday parties!
- An amazing, unique office environment
- Growth and development opportunities
- Professional development courses by leading business schools like BARNA
- Yoga and workout classes (coming soon!)
- Community service opportunities (#HoratioCares)
- Discounts at local restaurants and stores