Technical Support Representative
HireframeMexico
Posted October 15, 2025
Full Time
About the Company
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization.
Job Description
We are a small and dynamic team seeking a Technical Support Representative to help resolve software inquiries from small business owners via phone, email, and chat.
Requirements
- Fluent English speaker
- At least 1 - 3 years experience in a customer facing role
- Ability to multi-task, organize, and prioritize work
Benefits
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Opportunities for professional growth
