Founding Customer Success Lead
HireNow Staffing, Inc.San Francisco, California, United States
Posted January 22, 2026
110000 - 160000 USD year
Full Time
About the Company
HireNow Staffing, Inc. specializes in delivering efficient, direct‑placement staffing solutions across healthcare, executive, and administrative sectors. The firm combines recruitment support, B2B sourcing, and coaching services to bridge the talent gap that many businesses face. By offering a full spectrum of employment services—from temp‑to‑hire and executive search to human‑resources consulting—HireNow provides a one‑stop, highly specialized partner for organizations seeking tailored workforce solutions. Its distinctive value lies in a focused, results‑driven approach that prioritizes rapid placement and long‑term client success.
Job Description
Founding Customer Success Lead for an early-stage technology company, responsible for owning the post-sale experience from day one. This is a foundational role at a pivotal inflection point, requiring a senior, hands-on operator to take full ownership of onboarding, implementation, and customer success.
Requirements
- Proven customer-facing experience implementing technical products
- Builder mentality with a track record of creating and onboarding users to something you owned end-to-end
- Strong systems thinking with the ability to understand how data flows across platforms and explain technical concepts clearly to non-technical users
- Exceptional communication skills, including comfort presenting on camera and engaging with stakeholders at all levels
- Demonstrated ability to operate effectively in ambiguous, high-velocity environments without predefined playbooks
- Strong ownership mindset with the ability to identify problems and drive solutions independently
Benefits
- Base salary: $110,000 – $160,000
- Additional Compensation: Equity