Founding Enterprise Customer Success Manager (AI Search + MarTech)
HireNow Staffing, Inc.San Francisco, California, United States
Posted February 1, 2026
110000 - 160000 USD
Full Time
About the Company
HireNow Staffing, Inc. specializes in delivering efficient, direct‑placement staffing solutions across healthcare, executive, and administrative sectors. The firm combines recruitment support, B2B sourcing, and coaching services to bridge the talent gap that many businesses face. By offering a full spectrum of employment services—from temp‑to‑hire and executive search to human‑resources consulting—HireNow provides a one‑stop, highly specialized partner for organizations seeking tailored workforce solutions. Its distinctive value lies in a focused, results‑driven approach that prioritizes rapid placement and long‑term client success.
Job Description
HireNow Staffing is acting as a direct placement partner for an early-stage startup building the future of marketing through AI-powered search and optimization. The company is seeking a Founding Enterprise Customer Success Manager to own end-to-end success for key enterprise customers and help build the Customer Success function from the ground up.
Requirements
- Own the post-sale customer journey for high-value enterprise accounts, from onboarding through renewal and expansion
- Act as a strategic advisor on AI Search, SEO/GEO workflows, and enterprise adoption best practices
- Manage and influence multiple customer stakeholders, including executive-level decision-makers
- Drive measurable outcomes tied to customer performance, value realization, and long-term growth
- Translate customer needs and insights into clear feedback loops for Product and Engineering teams
- Identify upsell and expansion opportunities, supporting account growth and retention
- Build foundational CS systems, processes, and internal playbooks as an early team member
- Manage a relatively high book of business (30+ accounts) while maintaining high-quality engagement
Benefits
- Additional Compensation: Equity
- Visa Sponsorship: Considered on a case-by-case basis
- Salary: $110,000 – $160,000 base salary