Customer Service Representative

We are seeking a Customer Service Planner to join our Asphalt team, where you will be responsible for planning and scheduling asphalt production, coordinating deliveries, and acting as a central contact point for customers. The role requires previous experience in customer service, sales support, planning, or logistics roles, with great communication skills and a friendly, proactive approach to solving problems.

Requirements

• Previous experience in customer service, sales support, planning, or logistics roles.
• Great communication skills and a friendly, proactive approach to solving problems.
• Confidence using Excel and ideally familiarity with digital systems like Salesforce, E1, and Genesis (though not essential).
• A highly organised mindset with the ability to stay calm under pressure and juggle competing demands.
• A team player who’s happy to pitch in and go the extra mile.
• A genuine interest in delivering exceptional customer experiences.

Benefits

• Competitive Salary, plus bonus
• 25 days holiday + your local bank holidays (with options to increase)
• Enhanced family benefits, including maternity, paternity, and adoption leave
• Free 24/7 remote GP service for you and your household
• Opportunities for career progression both at home and abroad
• Staff discounts including special rates for garden landscaping products