Customer Service Representative

We are seeking a Customer Service Representative to join our team in Frome. As a key point of contact for customers, you will provide professional and friendly service, process orders accurately, and ensure customer expectations are consistently met.

Requirements

• Customer-first mindset
• Strong communication skills
• Excellent organisational skills
• Ability to multi-task and stay calm under pressure
• Confidence to make decisions and solve problems
• Good IT skills

Benefits

• Competitive Salary
• Bonus
• 25 days holiday
• Bank holidays
• Enhanced family benefits
• Women Empowered - Stronger Together Mentor Program
• Free 24/7 remote GP service
• Staff discounts
• Career progression opportunities