Application Systems Analyst/Programmer

As an Application Systems Analyst Programmer, you will analyze user issues and enhancement requests, identify root causes, and deliver effective, cost-efficient solutions aligned with business objectives.

Requirements

• Serve as the primary point of contact for application-related issues and user inquiries
• Troubleshoot, analyze, and document system issues; recommend and implement solutions
• Communicate issue status, timelines, and resolutions clearly to stakeholders
• Provide technical support, user guidance, and training as needed
• Assist with data access, reporting, and enabling user self-service capabilities
• Collaborate with Business Analysts and Developers to design and implement system enhancements
• Develop and execute test plans to validate system changes and ensure quality
• Support help desk requests and resolve technical issues in a timely manner
• Maintain a strong understanding of business processes and supported systems
• Configure insurance products, workflows, and processing rules
• Participate in an on-call rotation to monitor nightly production cycles

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship