IT Manager - Desktop Support

We are seeking an IT Manager, Desktop Support to lead a distributed team of Technical Support Analysts and Senior Technical Support Analysts supporting three U.S. locations, as well as remote field agents and remote employees across the United States.

Requirements

• Lead, coach, and develop a team of Technical Support Analysts and Senior Technical Support Analysts
• Oversee workload distribution, employee performance, and career development planning
• Foster a collaborative, customer-focused, and high-performing team culture

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health Insurance
• Dental Insurance
• Vision Insurance