Customer Onboarding Specialist - 100% Remote - EMEA

Join Hostaway as a Customer Onboarding Specialist in a 100% remote role, working with a global team to onboard new customers and ensure their success on our AI-powered vacation rental management platform. As a trusted leader in the industry, Hostaway is a high-growth, profitable company offering valuable stock options and competitive pay. You'll work with French-speaking customers and must have C2 level French fluency. Collaborate with sales and customer success teams to drive customer satisfaction and growth, and enjoy a dynamic team culture with international colleagues.

Requirements

• 2+ years of experience in customer onboarding or customer success within the SaaS industry
• C2 level fluency in French and professional proficiency in English
• Proven ability to manage high-volume onboarding projects simultaneously
• Strong interpersonal skills and ability to create a positive first impression with new customers
• Excellent communication, presentation, and training skills

Benefits

• Competitive Compensation
• 100% Remote Work
• Equity (stock options)
• Values-Driven Leadership
• Professional Growth
• Annual Paid Leave
• Geographic Specific Benefits