Account Management Associate

Housecall Pro is looking for an Account Management Associate to manage relationships with high-value Pros, drive account expansion, and sell add-on products to maximize revenue potential. The role involves establishing and nurturing long-term relationships, providing ongoing support, and collaborating with cross-functional teams to deliver a cohesive customer experience.

Requirements

• Bachelor's degree or equivalent work experience
• 2+ years of experience in account management, customer success, sales, or customer support within a Software-as-a-Service (SaaS) environment
• Experience managing mid-market accounts ($20K–$200K Annual Recurring Revenue (ARR)) with a focus on retention and expansion
• Proficiency using Customer Relationship Management (CRM) systems (i.e. Salesforce) for account tracking, reporting, and pipeline management

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Matching