Seasonal - Guest Service Attendant

The Guest Service Attendant works with large groups of students, teachers, and chaperones to ensure safe and organized admission onto zoo grounds. The role involves assisting with guest service, special events, and monitoring the Water Play area for safety.

Requirements

• Maintains guest, staff and resident health, safety and security service as a priority
• Provides exceptional internal and external guest service per established guidelines
• Seeks opportunities to engage guests by providing messaging/stories/experiences of how the zoo is actively saving animals in the wild
• Explains check-in procedures and zoo rules to all students, teachers and chaperones
• Assists in setting up and breaking down of parking lot equipment
• Assists in directing buses with parking/unloading procedures
• Monitors water play area and ensures safety rules are followed
• Reports unsafe conditions or safety concerns to Ranger Supervisor
• Assists with lost child procedures, giraffe feeding, and guest service while on zoo grounds
• Monitors the zoo’s traveling exhibit area

Benefits

• Medical and Prescription Drug
• Vision
• Dental
• Basic Life AD&D (100% Employer Paid)
• Short Term Disability (100% Employer Paid)
• Long Term Disability (100% Employer Paid)
• Supplemental Life
• Flexible Spending Account / Health Savings Account
• 401k, with employer match
• Free Zoo Membership
• Free Guest Passes
• Discounts on Food, Merchandise, Attractions, Admission and Programs
• Free parking