Hover is looking for a Senior Solutions Architect to help large enterprise customers successfully adopt and scale their usage of their platform. The role is responsible for owning complex onboarding and integration efforts, translating customer workflows into actionable platform configuration and technical requirements, and partnering closely with Product and Engineering to close gaps.
Requirements
- 6+ years in Solutions Architecture, Technical Account Management, Implementation Engineering, or a similar customer-facing technical role supporting enterprise customers.
- Strong technical depth across modern integration patterns (REST APIs, webhooks/events, SSO/SAML/OAuth, data modeling/mapping, debugging distributed systems).
- Proven ability to work with cross-functional partners on complex, multi-stakeholder implementations (technical + business) from discovery through launch.
- Excellent communication skills: can explain technical tradeoffs clearly to both engineers and executives; can write crisp technical documentation.
- High ownership and strong judgment in ambiguous environments; comfortable building the function, not just operating within it.
- Experience collaborating with Product and Engineering to drive roadmap decisions based on customer needs.
- Prior people management experience (or clear readiness to step into management quickly).
- Experience in insurance, property/field operations, insurance claims and/or inspection workflows, or similarly operationally complex enterprise domains.
- Familiarity with enterprise security and compliance expectations (SOC2, data governance, role-based access, audit-logs).
- Experience building onboarding playbooks, integration accelerators, and reusable solution templates.
Benefits
- Competitive salary
- Meaningful equity in a fast-growing company
- Comprehensive medical, dental, and vision coverage for you and dependents
- Unlimited and flexible vacation policy
- Generous paid parental and new child bonding leave
- Mandatory Self-Care Days
- Remote Wellbeing Resources
- Learning opportunities
