Customer Service Representative Non Voice | Finance | OPEN TO FRESH GRADUATES
HRTXPasig, Philippines • Pasig, Philippines
Posted January 13, 2026
Full Time
About the Company
Health ResearchTx (HRTX) partners with the U.S. Department of Defense Military Health System to conduct large‑scale, retrospective real‑world evidence studies using longitudinal electronic health record data. The company bridges DOD clinicians, academia, pharma, and other government agencies, enabling collaborative research that goes beyond claims‑based analyses. Leveraging proprietary IP and exclusive access to the DOD’s EHR repository, HRTX transforms health outcomes debates from opinion to empirical fact. Its hybrid commercial‑government model delivers data‑driven insights that improve patient outcomes while reducing costs.
Job Description
The Customer Service Representative (Finance) – Non-Voice is responsible for handling finance-related operations, ensuring accurate data processing, reconciliation, and proper documentation.
Requirements
- Process finance operations tasks including data validation, reconciliation, and transaction processing.
- Ensure all written communications and documentation are clear, accurate, and meet strict formatting and grammar standards.
- Support process improvement initiatives and assist in troubleshooting operational issues.
- Collaborate with team members to meet deadlines and maintain compliance with standard operating procedures.
- Perform audits or reviews to identify errors, discrepancies, and process gaps.