Insurance Operations Associate (Open to Fresh Grads!)
HRTXPasig, Philippines
Posted January 23, 2026
Full Time
About the Company
Health ResearchTx (HRTX) partners with the U.S. Department of Defense Military Health System to conduct large‑scale, retrospective real‑world evidence studies using longitudinal electronic health record data. The company bridges DOD clinicians, academia, pharma, and other government agencies, enabling collaborative research that goes beyond claims‑based analyses. Leveraging proprietary IP and exclusive access to the DOD’s EHR repository, HRTX transforms health outcomes debates from opinion to empirical fact. Its hybrid commercial‑government model delivers data‑driven insights that improve patient outcomes while reducing costs.
Job Description
Manage complex insurance-related processes, improve operational efficiency, and build positive client relationships.
Requirements
- Independently manage complex insurance-related processes using multiple client systems.
- Improve operational efficiency by identifying issues, refining procedures, and maintaining compliance standards.
- Build positive client relationships by communicating effectively, understanding client needs, and delivering quality service.
- Conduct audits and troubleshooting activities to detect process gaps, resolve issues, and ensure compliance requirements are met.
- Assist with additional operational functions such as data analysis, reporting, and onboarding of new clients or processes.