Insurance Operations Specialist
HRTXPasig, Philippines
Posted January 23, 2026
Full Time
About the Company
Health ResearchTx (HRTX) partners with the U.S. Department of Defense Military Health System to conduct large‑scale, retrospective real‑world evidence studies using longitudinal electronic health record data. The company bridges DOD clinicians, academia, pharma, and other government agencies, enabling collaborative research that goes beyond claims‑based analyses. Leveraging proprietary IP and exclusive access to the DOD’s EHR repository, HRTX transforms health outcomes debates from opinion to empirical fact. Its hybrid commercial‑government model delivers data‑driven insights that improve patient outcomes while reducing costs.
Job Description
We are seeking an Insurance Operations Specialist to handle complex insurance processes, improve operational efficiency, and deliver excellent customer experience.
Requirements
- Bachelors degree in any discipline
- Minimum of 2 years of experience in insurance operations or a related field
- Background in training and coaching
- Strong written communication skills
- Excellent problem-solving, analytical, time management, and planning abilities
- Experience in developing and maintaining SOPs and technical or procedural documentation
- Experience in quality assurance, including process review and optimization
- Knowledge of operational excellence (OPEX) and compliance frameworks
- Experience with Insurance Level processes