Customer Success Manager
Hunters International Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
Posted January 5, 2026
30000 - 36000 USD year
Full Time
About the Company
A digital transformation and business process outsourcing company
Job Description
Encourage clients to utilize new features, provide insight and relay customer feedback, evaluate churn and downsell risk, and develop plans to ensure successful adoption of the platform. Conduct regular cadences and customer success reviews to drive retention and adoption.
Requirements
- At least 1 year's direct and verifiable enterprise-level customer success, consulting or account management experience for a SaaS company
- Experience leading meetings and regular cadences, quarterly and annual customer success reviews with customers
- Bachelor's Degree or equivalent experience in Customer Success, Consulting, or Account Management
Benefits
- Basic Package (USD 2,500 - USD 3,000)
- Attractive Sales Incentives