Entry Level Service Team Triage or Internship
Huntington TechnologySouthfield Township, Michigan, United States
Posted May 12, 2026
Full Time
About the Company
Huntington Technology delivers comprehensive managed IT services and 24/7/365 technical support to small and medium‑size businesses across Detroit and beyond. Their portfolio spans office relocation, networking, Exchange email hosting, backup & disaster recovery, phone systems, software support, hardware sales, website development, and wireless/mobile networking, all tailored to optimize productivity and reduce downtime. The firm differentiates itself through a proactive approach that includes network audits, vendor relationship management, and customized solutions that align technology with each client’s strategic goals. By combining local expertise with round‑the‑clock support, Huntington Technology helps SMBs leverage technology to drive growth and protect their bottom line.
Job Description
Huntington Technology is looking for an entry-level IT Triage team member to join our service team in Bingham Farms, MI. This role is the first point of contact for our clients and plays a critical part in making sure support requests are answered, documented, prioritized, and routed quickly.
Requirements
- Responsible for solving client technical issues by providing technical support.
- Configure and prepare Windows laptops/desktops for deployment.
- Support customers over the phone in a remote setting.
- Take ownership of issues and seeing them through to resolution.
- Have a high sense of urgency and a get-it-done attitude.
- Reliability, showing up to work when scheduled and showing up on time.
- Create detailed documentation on steps taken to identify and remediate issues.
- The candidate must be a fast learner and interested in continuing education in our primary support systems.
Benefits
- Company parties
- Free food & snacks
- Free uniforms
