Senior Manager, Community

The Senior Manager, Community is responsible for leading regional community strategy and acting as a high-visibility liaison within the Managed Service Provider (MSP) ecosystem, with a focus on developing and executing a growth plan for high-value accounts in the APAC region.

Requirements

• 5+ years of experience in Community Management in the MSP Industry
• Strong ability to present on stage, in a boardroom, virtually, and at private dinners, etc., to confidently influence executive-level partners and MSP owners
• Deep understanding of the MSP/Channel business model and the cybersecurity landscape
• Exceptional time and project management skills; able to manage multiple complex initiatives independently
• Ability to travel approximately 50% of the time, including international travel to the US 1-2 times per year

Benefits

• Fully remote work
• At least one annual trip to the US for Summer Summit, with additional local events in Australia!
• New starter home office set up reimbursement ($800 AUD)
• 12 weeks paid parental leave for both primary and secondary carers
• Monthly digital allowance for personal phone and internet costs ($185 AUD)
• Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
• Subsidised private health insurance through our preferred provider
• Stock options for all full-time employees
• Access to the BetterUp platform for coaching, personal, and professional growth