Guest Service Agent
Hyatt House Atlanta PerimeterAtlanta, Georgia, United States
Posted March 13, 2026
Part Time
About the Company
Hyatt House Atlanta Perimeter is an extended‑stay hotel located in Atlanta’s medical district and Perimeter Center, offering 186 spacious, residential‑style rooms, including 129 suites with fully equipped kitchens. The property provides a convenient base for business and leisure travelers, with 4,000+ square feet of flexible meeting space, a 24‑hour market, and an on‑site H Bar featuring creative cocktails and snacks. Guests enjoy complimentary breakfast, free Wi‑Fi, digital key and check‑in, and on‑site laundry, while the pet‑friendly environment and proximity to shopping, dining, and parks enhance the stay. The brand’s focus on comfort, convenience, and modern amenities positions it as a distinctive choice for travelers seeking a home‑like experience in a bustling urban setting.
Job Description
Provide exceptional service from check-in to check-out, handle reservations, payments, and guest requests, and promote hotel services.
Requirements
- Greet and register guests
- Handle reservations, incoming calls, messages, and guest inquiries
- Provide local area information and assist with dining, transportation, and tour arrangements
- Maintain accurate guest records and perform shift reports
- Ensure all guest requests are addressed promptly and courteously
- Promote hotel services using suggestive selling to maximize revenue
- Follow service standards, dress code, and safety procedures
- Assist with front desk operations, including PBX and reservationist duties as needed
Benefits
- Not specified
