Join us as Assistant Executive Housekeeper at Park Hyatt Chicago, a luxury hotel in the heart of Chicago's Gold Coast. As a key steward of the hotel's aesthetic and operational excellence, you will lead a dedicated team of housekeeping staff and partner with other operational teams to ensure seamless communication and flawless execution.
Requirements
- Luxury Experience: 2â3 years minimum of progressive leadership experience in hotel housekeeping or rooms division, ideally within a luxury or Forbesârated property where precision and presentation are paramount.
- Hospitality Education: Degree in Hospitality or Hotel Management preferred, reflecting a foundation in service excellence and operational sophistication.
- Forbes Standards: Deep familiarity with Forbes Travel Guide principles and an unwavering commitment to flawless cleanliness, refined aesthetics, and elevated service delivery.
- Leadership Excellence: A poised, inspirational leader with the ability to cultivate engaged, highâperforming teams through clarity, motivation, and genuine care.
- Communication Mastery: Refined verbal and written communication skills, with the grace and professionalism required to interact seamlessly with guests, colleagues, and leadership.
- Guest Anticipation: Demonstrated ability to elevate guest satisfaction through thoughtful, anticipatory service that reflects an intuitive understanding of luxury expectations.
- Interpersonal Skills: Strong interpersonal awareness and a collaborative mindset, fostering trust, teamwork, and a positive departmental culture.
- Operational Precision: Exceptional organizational skills with the ability to manage time, resources, and priorities in a dynamic, fastâpaced environment.
- Technical Proficiency: Proficiency in Microsoft Word, Excel, and housekeeping or propertyâmanagement systems, with the ability to navigate technology that supports operational excellence.
- ProblemâSolving: A composed, solutionsâoriented approach to resolving guest concerns and operational challenges with professionalism and discretion.
- Schedule Flexibility: Availability to work a flexible schedule, including evenings, weekends, and holidays, in alignment with business needs and luxury service demands.
Benefits
- Health Insurance Eligibility
- 401(k) Eligibility
- 401(k) Matching Contribution
- Monthly Fitness Membership Reimbursement
- Qualified Parking & Transportation Tax Exemption
- Paid Time Off & Holidays
- Discounted Colleague Rate Room Nights
- Complimentary Room Nights
- Complimentary Meals
- On-Site Bike Rack
- Luxury Experience
