Join Park Hyatt Chicago as Assistant Executive Housekeeper and contribute to delivering an elevated guest experience. As a key steward of the hotel's aesthetic and operational excellence, you will lead a dedicated team of housekeeping staff, collaborate with operational teams, and ensure seamless communication and flawless execution.
Requirements
- 2â3 years minimum of progressive leadership experience in hotel housekeeping or rooms division, ideally within a luxury or Forbesârated property
- Degree in Hospitality or Hotel Management preferred
- Deep familiarity with Forbes Travel Guide principles and an unwavering commitment to flawless cleanliness, refined aesthetics, and elevated service delivery
- Leadership Excellence: A poised, inspirational leader with the ability to cultivate engaged, highâperforming teams through clarity, motivation, and genuine care
- Communication Mastery: Refined verbal and written communication skills, with the grace and professionalism required to interact seamlessly with guests, colleagues, and leadership
- Guest Anticipation: Demonstrated ability to elevate guest satisfaction through thoughtful, anticipatory service that reflects an intuitive understanding of luxury expectations
- Interpersonal Skills: Strong interpersonal awareness and a collaborative mindset, fostering trust, teamwork, and a positive departmental culture
- Operational Precision: Exceptional organizational skills with the ability to manage time, resources, and priorities in a dynamic, fastâpaced environment
- Technical Proficiency: Proficiency in Microsoft Word, Excel, and housekeeping or propertyâmanagement systems
- ProblemâSolving: A composed, solutionsâoriented approach to resolving guest concerns and operational challenges with professionalism and discretion
- Schedule Flexibility: Availability to work a flexible schedule, including evenings, weekends, and holidays, in alignment with business needs and luxury service demands
Benefits
- Health Insurance Eligibility: Available after 30 days of employment
- 401(k) Eligibility: Available after 30 days of employment
- 401(k) Matching Contribution: Eligible after 1 year of employment (limited match)
- Monthly Fitness Membership Reimbursement: Available up to a specified limit
- Qualified Parking & Transportation Tax Exemption: Subject to eligibility
- Paid Time Off & Holidays: Provided according to company policy
- Discounted Colleague Rate Room Nights: Available based on room availability
- Complimentary Room Nights: Offered based on availability
- Complimentary Meals: Available in the colleague dining room
- On-Site Bike Rack: Provided for colleague use
- Luxury Experience
