Join us as Assistant Executive Housekeeper at Park Hyatt Chicago, curating timeless elegance and perfecting every detail. As a key steward of the hotelâs aesthetic and operational excellence, you will lead and inspire a dedicated team of housekeeping staff, conduct meticulous inspections, and oversee inventory and supplies. Collaboration is essential, and you will partner closely with Front Office, Engineering, Food & Beverage, and other operational teams to ensure seamless communication and flawless execution.
Requirements
- 2â3 years minimum of progressive leadership experience in hotel housekeeping or rooms division, ideally within a luxury or Forbesârated property
- Hospitality Education: Degree in Hospitality or Hotel Management preferred, reflecting a foundation in service excellence and operational sophistication
- Forbes Standards: Deep familiarity with Forbes Travel Guide principles and an unwavering commitment to flawless cleanliness, refined aesthetics, and elevated service delivery
- Leadership Excellence: A poised, inspirational leader with the ability to cultivate engaged, highâperforming teams through clarity, motivation, and genuine care
- Communication Mastery: Refined verbal and written communication skills, with the grace and professionalism required to interact seamlessly with guests, colleagues, and leadership
- Guest Anticipation: Demonstrated ability to elevate guest satisfaction through thoughtful, anticipatory service that reflects an intuitive understanding of luxury expectations
- Interpersonal Skills: Strong interpersonal awareness and a collaborative mindset, fostering trust, teamwork, and a positive departmental culture
- Operational Precision: Exceptional organizational skills with the ability to manage time, resources, and priorities in a dynamic, fastâpaced environment
- Technical Proficiency: Proficiency in Microsoft Word, Excel, and housekeeping or propertyâmanagement systems, with the ability to navigate technology that supports operational excellence
- ProblemâSolving: A composed, solutionsâoriented approach to resolving guest concerns and operational challenges with professionalism and discretion
- Schedule Flexibility: Availability to work a flexible schedule, including evenings, weekends, and holidays, in alignment with business needs and luxury service demands
Benefits
- Health Insurance Eligibility
- 401(k) Eligibility
- 401(k) Matching Contribution
- Monthly Fitness Membership Reimbursement
- Qualified Parking & Transportation Tax Exemption
- Paid Time Off & Holidays
