Guest Experience Manager

Delivers exceptional guest service, handles guest complaints, maintains positive guest and colleague interactions, and ensures the hotel meets brand standards.

Requirements

• Minimum 2+ years of experience in a similar position
• Relevant degree or diploma in Hospitality or Tourism management (ideally)
• Excellent problem solving and interpersonal skills
• Demonstrate a growth mindset
• Coach, mentor & Empower T.E.A.M.

Benefits

• Financial benefits not specified