Guest Services Officer – Bell Desk

Join a team that makes travel more human, connected, and sustainable. We turn jobs into careers, encounters into experiences, and trips into journeys. At Hyatt, we believe in making people feel at home wherever they are in the world.

Requirements

• Meet and greet all guests arriving and departing the hotel in a friendly and helpful manner
• Verify arrival and departure details and arrange luggage handling, storage, security and transportation and other services requested by guests
• Safely valet park vehicles into the car park
• Handling guest enquires and requests and being familiar with Melbourne and its surroundings
• Promptly taking guest luggage efficiently to and from the guestrooms
• Assist Concierge with basic functions

Benefits

• Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
• Complimentary duty meals whilst on shift
• Discounted food & beverage and park club health & day spa treatments
• Discounted onsite car parking
• Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern
• Generous paid time off and holiday policies including paid parental leave and wellbeing leave
• 10% discount with NIB Health insurance