Guest Services Officer Groups Trainee (Internship)

Guest Services Officer Groups Trainee (Internship) at Grand Hyatt Barcelona, a luxury hotel in Barcelona, responsible for coordinating group arrivals and departures, guest relations, and cross-department collaboration.

Requirements

• Student in Hospitality Management, Tourism, Business Administration, or related field
• Fluent in English (mandatory) and Spanish; additional languages are a plus
• Service-oriented, proactive, and eager to learn
• Strong organizational, communication, and interpersonal skills
• Detail-oriented with the ability to manage multiple tasks simultaneously
• Comfortable working in a fast-paced, client-facing environment
• Flexible schedule, including weekends and shifts
• Available for a minimum of 5 months
• Eligible for internships in Spain/EU

Benefits

• €500 net/month stipend
• Personalized training plan + access to Hyatt learning platforms
• Free Headspace subscription
• Staff meals during shifts
• 6 vacation days during the internship
• Real experience in group coordination and guest services operations
• Exposure to luxury hospitality standards in an international environment