Technical Support Engineer
Idaho Health Insurance ExchangeBoise, Idaho, United States
Posted April 9, 2026
Full Time
About the Company
Idaho Health Insurance Exchange, doing business as Your Health Idaho, operates Idaho's online health insurance marketplace, enabling individuals, families, and small businesses to compare and enroll in health plans. The organization provides customer support, case management, and bilingual services to facilitate access to coverage.
Job Description
The Technical Support Engineer provides support to internal teams as the primary contact for application troubleshooting and resolving software related issues.
Requirements
- Bachelor's degree in Computer Science, Information Systems or related discipline
- 3+ years' experience performing business analysis
- Exceptional customer service skills
- Experience with SQL and databases
- Experience using JIRA and Confluence
- Expertise in cloud-based architectures, AI-driven troubleshooting, and DevOps methodologies
