Customer Service Representative - Insurance Processing

Seeking a dedicated and friendly Customer Service Representative to join the Insurance Processing Team in the Loan Servicing Department, providing positive customer experiences through clear communication and efficient service.

Requirements

• Experience in residential real estate lending, residential loan processing, loan closing, and/or loan servicing
• Previous experience in customer service or call center environment
• Ability to work independently, organize, prioritize and perform job responsibilities
• Strong problem-solving skills and attention to detail
• Proficiency in Microsoft Excel
• Excellent communication and interpersonal skills
• Bilingual in English and Spanish

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan