Customer Support Specialist
Idaho Housing and Finance AssociationBoise, Idaho, United States
Posted April 9, 2026
Full Time
About the Company
Idaho Housing and Finance Association is a nonprofit organization dedicated to promoting affordable homeownership and housing stability in Idaho. It offers homebuyer education, rental assistance, homelessness resources, and financial counseling to help individuals and families secure safe and affordable housing. Through partnerships and community outreach, the association supports sustainable housing solutions across the state.
Job Description
We are seeking a customer-focused Customer Support Specialist to provide front-line support by responding to customer inquiries, processing routine loan servicing requests, and maintaining accurate records.
Requirements
- 6 months to 1 year of customer service or loan servicing experience preferred
- Strong communication, organization, and time-management skills
- Ability to work independently and in a team-oriented environment
- Proficiency with standard office technology and customer service systems
- Bilingual (English/Spanish)
