Senior Software Support Engineer

IDEMIA is a leading identity technology company with a mission to unlock the world and make it safer through cutting-edge technology. We are seeking a Senior Software Support Engineer to support our system and software during ramp-up, warranty/maintenance period, and validate our solutions to address customer requirements and optimize business value.

Requirements

• Strong Knowledge in Linux (Linux Red Hat, CentOS, Debian etc.) and Windows 10/11 or Windows Server (2016, 2019, 2022 etc.)
• Good relational Database knowledge (MSSQL, PostgreSQL, Oracle, MongoDB)
• Very good scripting knowledge (Python, PowerShell, Bash)
• Very good Network (TCP/IP, HTTP) and security (TLS) knowledge
• Basic Knowledge on virtualization (OpenStack, VMware, k8s etc.)
• Basic Knowledge of testing and monitoring tools (SOAPUI, Postman, Zabbix, Grafana, Prometheus)
• Good System & IT architecture knowledge
• Good knowledge with ticketing and collaboration tools (Salesforce, Jira, Confluence, etc)
• Basic knowledge about one of the high-level programming languages to allow read and understand source code, (Java, JavaScript)
• Good Knowledge of DevSecOps tools and CI/CD Knowledge like Jira, Testlink, Jenkins, Ansible, Terraform

Benefits

• Opportunity to work with a leading identity technology company
• Global environment with diverse teams and opportunities for growth
• Chance to develop expertise and feel a sense of ownership and empowerment