As a Residential Solar Operations Specialist, you are a member of one of IGS's fast-paced emerging businesses. This role is responsible for a variety of operations related tasks such as customer billing, customer support, data analysis, and facilitating operational issues with internal Residential Solar team and EPCs.
Requirements
- Demonstrates a tenacious drive for results, efficiency, and embraces the value of Continuous Improvement
- Great attitude and positive outlook in dealing with any customer
- Basic Microsoft Excel, PowerPoint, Word skills
- Ability to learn new technology platforms (partner portals, reporting portals, etc.)
- Ability to adapt, evolve and thrive in an ever-changing environment
- Ability to learn a variety of IT applications and learn our business's processes
- Exceptional organizational skills and document management skills with an acute attention to detail
- Positive attitude, self-motivated, strong analytical skills, results oriented, driven
Benefits
- Healthcare Essentials: Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions
- Mental Wellbeing: Robust support through Headspace and free mental healthcare visits for you and your dependents
- Family Planning Support: Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services
- Financial Readiness: Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools
- Work-Life Balance: Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks