Digital Client Success Manager

iHeartMedia is seeking a Digital Client Success Manager to join their team in Los Angeles, CA. The successful candidate will be responsible for post-sale project management and execution across a book of Podcast and Digital business, collaborating with internal teams to ensure sold programs are booked & executed in alignment with operational and sales initiatives. The role requires extensive cross-team partnership and coordination at all levels, excellent communication and analytic skills, and strong organizational skills.

Requirements

• Collaborate with internal departments to ensure sold programs are booked & executed
• Serve as the Primary Client Contact for all post-sale programs
• Maintain and optimize client campaigns to improve overall performance against pre-determined benchmarks
• Responsible for full delivery against dollars booked across all digital, social, and podcast deliverables

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• Spirit day to encourage and allow employees to volunteer in their community
• 401K plan
• Employee Assistance Program (EAP) at no cost
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!