Team Manager Service Management (m/f/d)

Disciplinary and technical management of a European service management team, responsible for customer satisfaction, compliance with service provisions, and further development of service processes.

Requirements

• Degree in (business) information technology or comparable qualification
• Extensive experience in IT service management or ITSM-related areas
• Leadership and development experience in small to medium-sized teams
• In-depth knowledge of ITIL
• Strong focus on quality, service, and customer needs, as well as analytical and structured thinking
• Business fluent in German and English

Benefits

• Competitive, above-average compensation
• Global tourist (ability to work from abroad)
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers