Service and Team Manager
Lupus ConsultingUnited States
Posted February 19, 2026
Full Time
About the Company
Lupus Consulting is a global leader in digital transformation since 2002, specializing in SAP and Atlassian consulting, development, and support. With a Best-Shore approach combining nearshore and onsite services, they offer end-to-end solutions including SAP S/4HANA migration, Application Management Services (AMS), and custom development. Lupus Consulting operates across Germany, Hungary, Spain, and Brazil, leveraging a network of 3,700 experts to serve 700+ clients worldwide. Their core values of transparency, integrity, and innovation drive client-centric solutions and employee development.
Job Description
The Service Manager is responsible for end-to-end management of application services, ensuring high-quality service delivery, continuous improvement of IT service management processes, and strong stakeholder satisfaction.
Requirements
- 10 years of experience in Service Management or a combination of relevant Service Management or Project Management roles
- Strong practical and theoretical knowledge
- 5 years of experience in people management and team leadership
- Strong understanding of IT service management principles, preferably ITIL based
- Innovative mindset with a proactive, solution-oriented personality
- Strong communication and stakeholder management skills
- Fluent English, German language is preferred
