Partner Success Manager

Role Overview

Imagine Pediatrics is seeking a Partner Success Manager to drive client engagement and growth within the Partner Success Department. The role will involve building and maintaining relationships with health plan partners, tracking contractual requirements, and developing content for client-facing meetings.

What You Will Do

The Partner Success Manager will be responsible for building and maintaining strong and lasting partner relationships, tracking and managing contractual requirements, and developing content for client-facing meetings. They will also work with data to tell compelling performance stories to client partners and collaborate with internal teams to support Joint Operating Committee meetings.

Why It Might Be a Fit

The ideal candidate will have a knack for building strong relationships and partnerships, functional experience with client-facing roles, and understanding of the healthcare ecosystem. They will also have a commercial mindset to help the company meet its high growth goals and be willing to travel (20%).

Requirements

• 5+ years' experience in a client-facing/client success role
• Understanding of the healthcare ecosystem, with a specific focus on the nuances and intricacies of value-based care and Medicaid health plans
• A 'commercial mindset' to help the company meet its high growth goals
• Strong critical thinking and problem-solving skills

Benefits

• Competitive medical, dental, and vision insurance
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability
• Life insurance at 1x annual salary
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays
• Paid new parent leave