Customer Solution Specialist

We're seeking a Customer Solutions Specialist to provide world-class customer support and assist clients in using our platform to manage their Partnerships Channel.

Requirements

• 2-4 years of experience in customer support/service within the SaaS world
• Master's degree, majored in Research, Computer Science, Finance, Linguistics
• Basic understanding of how business processes work to empathise with what our clients are trying to get done on our platform
• Super user level understanding of the internet
• Excellent English verbal and written communication skills
• Able to break down complex topics into digestible explanations
• The ability to analyze data for insights
• Quick thinker and problem-solver with the ability to pivot when needed
• A self-starter that can work autonomously as well as in a team, and knows how to get stuff done

Benefits

• Flexible Working
• Health and Wellness
• A Stake in Our Growth
• Investing in Your Growth
• Parental Support
• Technology Financial Support