Senior Enterprise Customer Success Manager
ImprivataUnited States
Posted January 27, 2026
171000 - 204000 USD
Full Time
About the Company
Imprivata specializes in delivering access management solutions for healthcare and mission-critical industries, ensuring secure and frictionless user access. Their innovative platform offers comprehensive identity management, strong authentication, and cybersecurity features to protect against threats and reduce costs. Imprivata's focus on seamless integration and robust security makes them a key player in the healthcare IT sector.
Job Description
Join a team that's all in at Imprivata, where work is a collective spirit that emboldens creativity, embraces challenge, and fosters excitement. We're seeking a Senior Enterprise Customer Success Manager to drive customer satisfaction, product adoption, and long-term value across assigned accounts in the Federal and Public Sector space.
Requirements
- 10+ years of relevant experience in enterprise software and services, customer success, and/or critical account management
- Bachelor's degree in Business or related discipline
- Active Secret or Top Secret security clearance preferred
- Domain expertise in the cybersecurity, data privacy & security space preferred
- Experience working with Public Sector and Federal agencies
Benefits
- Competitive total rewards package
- Top-notch work environment
- Developmental opportunities
- Desire to have fun
